Privacy policy

Luma Skincare is responsible for the information given on Luma Skincare. This policy explains what is collected, why, and your rights.

What we collect

• What you give when ordering: name, email, phone and delivery address
• Your orders: what, when and for how much
• Cookies the site needs to work, such as keeping your cart

Card details go straight to the payment provider and are not stored by us.

Why

• To handle, ship and update you about your order
• To meet legal duties such as bookkeeping
• To send news and offers, only if you agreed to receive them

Who we share it with

We do not sell your information. It goes only to those who need it to serve you:

• The payment provider, to take payment
• The delivery company, to deliver
• Kreaza, the platform the site runs on, as a processor on our behalf

How long

Information is kept while needed for the purposes above; bookkeeping records are kept as long as the law requires.

Your rights

You may ask to see, correct or delete information about you. You can unsubscribe from marketing at any time using the link in every email or by contacting us.

Security

The site is encrypted (HTTPS) and access to your information is limited to those who handle orders.